Roof Repairs and Maintenance in Gilbert & Phoenix

Keeping an Arizona roof in good shape is a real responsibility. Every day, your roof absorbs intense sunlight and heat, swings in temperature from day to night, wind, dust and, during monsoon season, sudden heavy rain. Over time those conditions wear down every roofing material.

At Payne Roofing, our trained roofing specialists help with both routine repairs and emergency repairs. In every job, we treat the work as if we were doing it on our own home, the one that protects our own family. That mindset is how we have earned the trust of Valley homeowners and businesses since 1984.

Most leaks and roof failures in the Valley start at a small number of weak points. Our repair work typically includes:

• Roof leaks – Tracing the actual source, which is often some distance from the stain on your ceiling, and fixing it properly.
• Cracked, broken or slipped tiles – Replacing or resetting concrete and clay tiles and checking the underlayment beneath them.
• Tile underlayment problems – In Arizona, tiles often outlast the underlayment. When that layer dries out and cracks, we can repair sections or recommend a re-felt.
• Missing, curled or damaged shingles – Replacing shingles lost to wind or worn by heat and UV.
• Flashing repairs – Resealing or replacing flashing around chimneys, skylights, vents, walls and valleys.
• Foam and flat roof repairs – Patching damaged foam, addressing blisters and ponding areas, and restoring worn coatings.
• Pipe jacks, vents and penetrations – Replacing cracked boots and sealing around rooftop equipment, solar mounts and skylights.
• Bird and pest damage – Pigeons and other birds commonly nest under tile roofs, and debris they leave can block water flow. We repair the damage and can discuss ways to discourage nesting.

Wind, sunlight, temperature changes and rain are always wearing at the surface of your roof. That is why regular maintenance matters so much in Arizona. Our professionals can spot both obvious and hidden damage, and we are happy to perform an inspection and routine preventive maintenance to keep your home and family protected.

Preventive maintenance is a lot like changing the oil in your car. It costs far less to take care of small problems early than to repair water damage to decking, insulation, drywall and belongings later. A typical maintenance visit may include:

• Inspecting the roof surface for cracked, slipped or missing tiles and shingles
• Checking and resealing flashing and penetrations where needed
• Clearing debris from valleys, gutters, scuppers and drains
• Checking foam roof coatings for wear, thinning or exposed foam
• Looking for signs of ponding water on flat and low-slope roofs
• Noting anything that should be monitored or planned for in the future

We recommend having your roof checked one to two times a year, ideally in spring before monsoon season and in fall after it. Learn more about our roof inspections.

Damage to your roof? A leak that appeared overnight? Our emergency roof repair contractors are ready to help. The longer roof damage goes unrepaired, the greater the damage and the cost. Water that gets past the roofing can soak insulation, stain ceilings, rot wood and encourage mold.

When you call, we work to get to your property quickly, protect the roof from further damage and restore it as soon as possible. Call 480-988-9250 during business hours, Monday through Friday from 7:00 am to 5:00 pm and Saturday from 8:00 am to 2:00 pm. If you reach voicemail, leave your name, address and a description of the problem, and we will call you back as soon as we can.

What to do while you wait

• Move furniture, electronics and valuables away from the leak.
• Catch dripping water with buckets or towels.
• If the ceiling is wet near a light fixture, keep clear of it and consider switching off that circuit.
• Take photos of the damage for your records.
• Stay off the roof. Wet roofs are slippery, and tile can crack underfoot.

Arizona's monsoon season officially runs from June 15 to September 30. Storms can bring powerful winds, heavy rain in a short time, haboobs (dust storms) and sometimes hail. Common storm damage includes lifted or missing shingles, cracked and displaced tiles, loosened flashing, debris impacts from branches and clogged drains that lead to ponding on flat roofs.

After a storm, we can inspect the roof, document the damage with photos and make repairs. If you plan to file an insurance claim, our documentation can help you explain the damage to your insurer. Coverage always depends on your policy, so we recommend contacting your insurance company to understand your options.

1. Find the real cause. Water often travels along decking or underlayment before it shows up inside, so we trace the leak to its source instead of patching the first spot we see.
2. Explain your options. We show you what we found, often with photos, and explain what the repair involves and why.
3. Match the materials. We repair with materials suited to your roof, matching tile profiles and shingle colors as closely as possible.
4. Clean up and confirm. We remove debris and review the finished repair with you. Customers often tell us the repair is hard to spot once we are done.

Not every problem calls for a new roof. For a relatively young roof with isolated damage, repairs and ongoing maintenance are usually the best value. When a roof is near the end of its expected life, has widespread wear or keeps leaking in new places, replacement often makes more sense. We will give you an honest recommendation and explain why. If replacement is the better choice, see our roof replacement services.

Our roof repairs include a 2 to 5 year warranty, depending on the type of repair, and all of our work is backed by our 100% satisfaction guarantee. Payne Roofing is licensed, bonded and insured under Arizona ROC #138549 and ROC #194202. Call 480-988-9250 or request an estimate. We'd love to build you a quote.